Product information
Feeling a little unsure? Need the scoop?
Got a question buzzing in your brain before you hit that 'buy' button? Don’t be shy! Feel free to reach out via our Contact Us page or slide into our DMs on social media. We’re all ears and ready to help with a sprinkle of fun! 🎉💬✨
F.A.Q.
Got questions? We've got answers—served with a side of fun! Whether you're curious about when your order will arrive, how to pick up in-store, or just had a change of heart, our FAQ section is here to save the day (and maybe give you a chuckle). Dive in and let’s make things easy-peasy!
When do my goodies hit the road?"
🚚 Ready, Set, Deliver! 🌈 Our standard delivery is like a speedy race – usually zooming to your doorstep in 1-3 business days! 🏎️✨ Now, we can't promise a rocket ship, especially in those charming rural spots – they might add a sprinkle of extra adventure! 🌾🌟
If your goodies are playing hide and seek after two weeks, don't fret! 🤔📦 Reach out to us, and we'll put on our detective hats to track down the details. Because your joy-filled package is our top priority! 🎉🎁
Oops, changed your mind? Now what?
We want you to be as delighted as a kid in a candy store with your Louis & Max treasures! If, for any reason, you're not over the moon within 7 days of purchase, bring it back to us in its original happy state and packaging. 🎁✨
No frowns here – we'll shower you with a store credit to pick out something that makes your heart sing! 🛍️💖
Because at Louis & Max, joy is our policy!
Can I grab my goodies to-go?
Of course, you can! If waiting by the door like an eager puppy isn’t your thing, we’ve got a solution. Just choose the 'Pick up in store' option at checkout, and we’ll give you a shout as soon as your goodies are good to go!